How can we help?
We've checked the fitment of our iPhone 6 model Loopys on the new iPhone 7 models. We noticed that the i6 Loopys fit just fine on them for a temporary fix while you order your new i7 or i7 PLUS Loopy: the only issues are the camera not quite lining up and the microphone being covered at the bottom. We do recommend upgrading your Loopy to the correct model for your device!
Loops stay secure in two ways:
1) Loop holes: The loop holes are a specific size to keep the loop in place and also allow for easy installation/switching of the loop
2) Friction: The friction between the silicone loop and the inside of your Loopy case keeps your loop securely in place. Together these two points of security working together can withstand the tug of a 10lb weight, which is pretty awesome since your phone weighs less than a pound! :)
Apple makes two main sizes for their iPhone 6 (and now also iPhone 7) models! Here's a quick description of the differences between them to help you choose the right Loopy model for you (Click Here)
Our loops and cases are not made with latex, though there is a possibility that latex was used in the production process either while producing loops or in similar products nearby. We have to give this disclosure to ensure that you are aware that there may be traces of latex in our products, which may cause an allergic reaction in some individuals.
Amazon and PayPal send their receipts for your payment to your inbox, which sometimes causes your official Loopy receipt to get caught in your spam folder. If you cannot find your receipt, feel free to contact us to request a receipt resend!
Not a problem! If you ordered the wrong model, we can fix this immediately (and pretty quickly!). If you'd like to do an exchange, simply send the wrong model back to us here at:
PO BOX 230
Schererville, IN 46375
*IMPORTANT* - Please include a note inside of the package to remind us what to do and stating your original order name.
We'll do the exchange immediately and cover the return shipping, which is generally pretty quick!
If you need any more help or have questions about exchanges, please feel free to get in touch with us via the contact form at the bottom of this page! :)
No problem! Loops are totally interchangeable, so you can switch it up any time! All of our loop packs are available on this page here!
We guarantee you'll love Loopy so much that we're putting a 30 day guarantee on it. If you don't love Loopy within 30 days, we'll refund your order, no questions asked.
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