(Click any question to expand the answer)
There are very minor size differences (we're talking thousands of an inch) between the iPhone 7 versions and iPhone 8 versions. We've been able to account for this in our design to allow you to use the same Loopy for the iPhone 7 as you would for the iPhone 8. The same goes for the iPhone 7 PLUS and 8 PLUS. This means that no new model is needed if you are upgrading from an iPhone 7 to and iPhone 8 (or an iPhone 7 PLUS to and iPhone 8 PLUS). This is also true for tempered glass for those models. The iPhone X, however, will require a different design due to it's new, different dimensions! You can shop all of these model Loopy Cases here!
We've checked the fitment of our iPhone 6 model Loopys on the new iPhone 7 models. We noticed that the i6 Loopys fit just fine on them for a temporary fix while you order your new i7 or i7 PLUS Loopy: the only issues are the camera not quite lining up and the microphone being covered at the bottom. We do recommend upgrading your Loopy to the correct model for your device!
PRO TIP: If it’s still difficult to pull the Loop out, try doing so under the sink with soapy water. Not only do you get a clean case, but it makes Loop changing much easier :)
Loops stay secure in two ways:
1) Loop holes: The Loop holes are a specific size to keep the Loop in place and also allow for easy installation/switching of the Loop
2) Friction: The friction between the silicone loop and the inside of your Loopy case keeps your Loop securely in place. Together these two points of security working together can withstand the tug of a 10lb weight, which is pretty awesome since your phone weighs less than a pound! :)
Apple makes two main sizes for their iPhone 6 (and now also iPhone 7) models! Here's a quick description of the differences between them to help you choose the right Loopy model for you (Click Here)
Our Loops and cases are not made with latex, though there is a possibility that latex was used in the production process. We have to give this disclosure to ensure that you are aware that there may be traces of latex in our products, which may cause an allergic reaction in some individuals.
Amazon and PayPal send their receipts for your payment to your inbox, which sometimes causes your official Loopy receipt to get caught in your spam folder. If you cannot find your receipt, feel free to contact us to request a receipt resend!
Not a problem! If you ordered the wrong model, we can fix this immediately (and pretty quickly!). If you'd like to do an exchange, simply send the wrong model back to us here at:
PO BOX 230
Schererville, IN 46375
*IMPORTANT* - Please include a note inside of the package to remind us what to do and stating your original order name.
We'll do the exchange immediately and cover the return shipping, which is generally pretty quick!
If you need any more help or have questions about exchanges, please feel free to get in touch with us via the contact form at the bottom of this page! :)
No problem! Loops are totally interchangeable, so you can switch it up any time! All of our Loops are available on this page here!
Below are some frequently asked questions to help you decide if a lefty model Loopy is for you. In short, it's all about which hand you predominantly HOLD your phone with :)
If you'd like to purchase a left-handed Loopy, simply type out 'LEFTY' in your order during checkout in the notes section. If you're ordering multiple Loopy Cases, please note which models you'd like a LEFTY version of as well.
LEFTY Loopy Example
RIGHTY Loopy Example